Check out our FAQ and service policies


Cancellation & Refund Policies

We request that any changes and cancellations be made 24 hours before your appointment. If you cancel or modify your appointment with less than 24 hours notice, it is considered a “Late Cancellation.” Late cancellations will be subject to a fee of 50% of the total cost of your scheduled appointment.

All guests who cancel late or do not attend their scheduled appointment may be required to leave a 50% deposit for future services. This deposit is non-refundable in case of a cancellation or rescheduling within the requested 24-hour time frame.

As a courtesy, appointment confirmation messages are sent before appointments. Failing to respond to those messages or not confirming your appointment does not count as canceling your appointment. To avoid a cancellation fee, you must cancel your appointment more than 24 hours before your scheduled appointment time.

If you weren’t pleased with your service, please reach out to us. We do not refund services, but it’s important to us that you are 100% satisfied. We’ll do everything we can to get you to a better place.

For products that are either unopened or minimally used, we accept exchanges for store credit within 14 days. If you’re unsure about a product, we’d be glad to make a sample of it for you to try at home, so you can open your new product when you’re sure it works for you.

Physical gift cards are like cash. While they never expire, they can’t be replaced if lost or stolen. They also can’t be exchanged for cash unless required by law.

We kindly ask that you arrive at least 5 minutes before your scheduled treatment time so you can check in and settle, commuting can be very flustering.

We know late happens sometimes. We’ll always do our best to accommodate you, whether that’s fitting you in for our shorter 30 Minute Treatment, having you first in line for the next opening, or rescheduling you for another time. If you’re running late, please give us a heads up by calling the location you’re booked at. The phone numbers are at the bottom of the site.


Privacy Policy for skin Habit and its Subsidiaries.

At, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by the skin habit and its subsidiaries and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in from skin Habit and its subsidiaries. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the TermsFeed Privacy Policy Generator.



By using our websites, you hereby consent to our Privacy Policy and agree to its terms.


Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.


How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud
  • You may text STOP via text, or click the UNSUBSCRIBE button via email at any time to be removed from our mailing lists
  • Your cellphone provider may charge for text messages received, but we do not


Log Files

skin Habit and its subsidiaries follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.


Cookies and Web Beacons

Like any other website, skin Habit and its subsidiaries uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read “Cookies” article from the Privacy Policy Generator.


Advertising Partners Privacy Policies

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on skin Habit and its subsidiaries, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that the skin Habit and its subsidiaries has no access to or control over these cookies that are used by third-party advertisers.


Third Party Privacy Policies

skin Habit and its subsidiaries Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.


CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.


Other Jurisdictions

In the event you are from a state other than California, please be aware that we will aim to abide by your state’s duly enacted privacy rights statutes and regulations. This means:

If you email us a request for information and provide supporting evidence as to your right for such evidence (such as a statute citation) we will gladly review and assist with that request.

If you email us a request for the deletion of information and provide supporting evidence as to your right for such evidence (such as a statute citation) we will gladly review and assist with that request.

If you email us a request to cease and desist with sharing or selling your personal information and provide supporting evidence as to your right for such evidence (such as a statute citation) we will gladly review and assist with that request.


GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Request for Identification

For any and all requests for information that we may have, we will require proof of identity. This means a state or federally issued document with your name, address, and picture. A Driver’s License, Passport, or similar document will be sufficient. We will not store such information, but will destroy it upon confirmation that any request received from you is in fact, you. Should you have counsel contact us, we will request of them a signed and notarized document asserting that they lawfully represent you.


Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

skin Habit and its subsidiaries does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.


Collection of Data

Our site uses technologies of third-party partners [such as NextRoll] to help us recognize your device and understand how you use our site(s) so that we can improve our services to reflect your interests and serve you advertisements about the [products and/or services] that are likely to be of more interest to you. Specifically, [NextRoll/these partners] collect information about your activity on our site(s) to enable us to:

  • Measure and analyze traffic and browsing activity on our site(s);
  • Show advertisements for our products and/or services to you on third-party sit
  • Measure and analyze the performance of our advertising campaigns;